Sunday, April 25, 2010

Allstate's Menu System

I didn't want to buy or change coverage.  I didn't want to make a payment.  I didn't want to file a claim.  I didn't want to locate an agent.  I didn't want to know about my account.  There was no choice for "Other" or "None of the above."  I forget how but I finally reached a person who knew the difference between a Policy enewal Declarations and a Policy Form the latter of which I wanted mailed to me.  I hope I receive one and not another copy of the former.  At the end a survey came up asking two questions:  What I thought of their system (not much) and whether my problem was solved (remains to be seen, but that wasn't one of the choices).

Kindle: The Missing Manual

As far as I know, it still is.  My daughter has had a Kindle for about a year but was unaware that she could play Minesweeper, a game she likes, on it.

Friday, April 23, 2010

An Open Letter to Amazon Com

I bought a Kindle Model D00701.  I bought a book titled "The Complete User's Guide To the Amazing Amazon Kindle" by Stephen Windwalker.  Pages 25-27 describe "Kindle Keyboard and Menu Shortcuts" mostly involving the ALT key.  Most of those don't work on my Kindle.  I wondered whether the problem was with my unit, my operation of the unit, or the book.  I asked support in an e-mail but their response was the suggestion for phone support.  The person I talked to had an accent and didn't seem to understand the question.  When he finally tried to transfer me the connection was lost.  Why couldn't they just e-mail me the answer?  I sent another request but got the same response.

Tuesday, April 6, 2010

from my basement


NEC/PC-8201A

This unit goes back to 1984.  It runs on four AA batteries.  The screen is eight lines by 40 characters.  Basic and text programs are built in.  It weighs 3.8 pounds.  It has a variety of interfaces including RS-232C, parallel printer, and floppy disk.  A tape cassette reader is built in.