Sunday, April 25, 2010
Allstate's Menu System
I didn't want to buy or change coverage. I didn't want to make a payment. I didn't want to file a claim. I didn't want to locate an agent. I didn't want to know about my account. There was no choice for "Other" or "None of the above." I forget how but I finally reached a person who knew the difference between a Policy enewal Declarations and a Policy Form the latter of which I wanted mailed to me. I hope I receive one and not another copy of the former. At the end a survey came up asking two questions: What I thought of their system (not much) and whether my problem was solved (remains to be seen, but that wasn't one of the choices).
Kindle: The Missing Manual
As far as I know, it still is. My daughter has had a Kindle for about a year but was unaware that she could play Minesweeper, a game she likes, on it.
Friday, April 23, 2010
An Open Letter to Amazon Com
I bought a Kindle Model D00701. I bought a book titled "The Complete User's Guide To the Amazing Amazon Kindle" by Stephen Windwalker. Pages 25-27 describe "Kindle Keyboard and Menu Shortcuts" mostly involving the ALT key. Most of those don't work on my Kindle. I wondered whether the problem was with my unit, my operation of the unit, or the book. I asked support in an e-mail but their response was the suggestion for phone support. The person I talked to had an accent and didn't seem to understand the question. When he finally tried to transfer me the connection was lost. Why couldn't they just e-mail me the answer? I sent another request but got the same response.
Tuesday, April 6, 2010
from my basement
NEC/PC-8201A
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